Terms and Conditions

  1. Detailed description of goods and/or services

    Holdfast Manufactured Products (Pty) Ltd is a business in the manufacturing industry that manufactures roof racks.

  2. Delivery policy

    Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way invoice numbers. 

  3. Export Restriction
    The offering on this website is available to South African clients only.

  4. Return and Refunds policy

    The provision of goods and services by Holdfast Manufactured Products (Pty) Ltd is subject to availability. In cases of unavailability, Holdfast Manufactured Products (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.
    (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

  5. Customer Privacy policy

    Holdfast Manufactured Products (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569.

  6. Payment options accepted

    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Holdfast Manufactured Products (Pty) Ltd bank account, the details of which will be provided on request.

  7. Card acquiring and security

    Card transactions will be acquired for Holdfast Manufactured Products (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  8. Customer details separate from card details

    Customer details will be stored by Holdfast Manufactured Products (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  9. Merchant Outlet country and transaction currency

    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  10. Responsibility

    Holdfast Manufactured Products (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  11. Country of domicile

    This website is governed by the laws of South Africa and Holdfast Manufactured Products (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 8 Wetton Park, Dolphin Way, Wetton, C.T. 7780 .

  12. Variation

    Holdfast Manufactured Products (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  13. Company information

    This website is run by Private Company based in South Africa trading as Holdfast Manufactured Products (Pty) Ltd and with registration number 2018/158422/07 and Directors.

  14. Holdfast Manufactured Products (Pty) Ltd contact details

    Company Physical Address: 8 Wetton Park, Dolphin Way, Wetton 7780 Cape Town Email: info@holdfast.co.za Telephone: 0217976559

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